Clear, complete, and accurate documentation is a critical skill for every EMS provider. This course is designed to sharpen documentation practices by focusing on what truly matters in the field: capturing the full patient story, supporting continuity of care, and protecting both the provider and the agency from legal and compliance issues.

Through real-world examples, discussion of common pitfalls, and interactive case studies, participants will learn how to document in a way that reflects clinical decision-making, meets billing and legal standards, and stands up in court or QA reviews.

Key Topics Include:

• Elements of a complete patient care report (PCR)
• Avoiding vague language and documenting clinical impressions
• Legal implications of poor or incomplete documentation
• Objective vs. subjective charting
• Special considerations: refusals, AMA, pediatric, and critical calls
• Common QA/QI flags and how to prevent them
• Using documentation to support patient outcomes and agency quality

This course is ideal for EMTs and paramedics of all levels who want to improve their documentation skills, reduce liability risk, and gain confidence in telling the full story of their patient encounters.

• Tuesday, May 20, 2025 at 8:00 PMSaint Clare's Dover Hospital - Training Center

This course is designed to expand the trauma knowledge of EMTs by exploring special considerations that go beyond standard protocols. While the basics of trauma care remain foundational, certain situations demand additional awareness, adaptability, and critical thinking — especially when dealing with unique patient populations or complex injury patterns.

Participants will explore scenarios involving environmental trauma, penetrating injuries, pediatric and geriatric trauma, traumatic amputations, blast injuries, and patients with complicating medical conditions. The course emphasizes scene safety, mechanism of injury, and rapid decision-making, while reinforcing the EMT’s role in delivering effective, early trauma care.

Key Topics Include:

• Pediatric and geriatric trauma: assessment and treatment differences
• Penetrating vs. blunt trauma: priorities and pitfalls
• Trauma in pregnant patients and those with underlying medical conditions
• Environmental trauma: burns, cold exposure, and heat-related injuries
• Multi-system trauma and rapid trauma assessments
• Trauma triage, transport decisions, and working with air medical teams
• Psychological impact of traumatic scenes on providers and patients

Ideal for EMTs looking to deepen their trauma care skills and prepare for high-stakes, less common trauma calls, this course builds confidence and clinical insight through realistic scenarios and focused discussion.

• Thursday, May 22, 2025 at 7:00 PMSaint Clare's Dover Hospital - Training Center

This high-impact course is designed to enhance the confidence and clinical decision-making skills of EMTs in managing cardiac emergencies in the prehospital setting. Through scenario-based learning, case reviews, and hands-on practice, participants will deepen their understanding of cardiac pathophysiology, assessment techniques, and evidence-based interventions.

From chest pain to cardiac arrest, this class focuses on rapid recognition, appropriate BLS care, and seamless coordination with ALS and hospital teams. EMTs will gain critical insight into the subtle warning signs, common pitfalls, and lifesaving interventions that make a difference in time-sensitive cardiac calls.

Key Topics Include:

• Pathophysiology of common cardiac emergencies
• Assessment of chest pain and differential diagnosis
• Recognition of acute coronary syndromes and cardiac arrest
• High-quality CPR and AED optimization
• Special considerations: atypical presentations, pediatric and geriatric patients
• Communication and handoff strategies to ALS and ED teams
• Case-based scenarios and documentation tips

Whether you’re a new EMT or a seasoned provider looking to sharpen your skills, this course will empower you with the tools and knowledge to deliver confident, competent care during cardiac emergencies.

• Monday, May 19, 2025 at 7:00 PMSaint Clare's Dover Hospital - Training Center

This comprehensive course prepares EMTs to effectively respond to mass casualty incidents (MCIs) through a combination of interactive lecture and a realistic tabletop exercise. Designed to build both foundational knowledge and practical decision-making skills, the course emphasizes scene organization, triage, communication, and resource management in chaotic, high-stakes environments.

In the lecture portion, participants will learn the core concepts of MCI response, including the Incident Command System (ICS), START triage, and strategies for managing limited resources during large-scale emergencies. The session will cover various MCI scenarios, from multi-vehicle collisions to natural disasters and active threats.

The course culminates in a facilitated tabletop exercise that challenges participants to apply what they’ve learned in a simulated MCI scenario, working collaboratively to triage patients, manage scene logistics, and coordinate with other responders.

Key Topics Include:

• Defining an MCI and levels of response
• The role of EMTs in the Incident Command System (ICS)
• START triage and patient categorization
• Resource prioritization and transport coordination
• Communication strategies during chaos
• Real-world case reviews and lessons learned
• Tabletop scenario: command, triage, and operational decision-making

This course is ideal for EMTs of all experience levels who want to be better prepared for large-scale incidents and improve their ability to respond calmly and effectively under pressure.

• Friday, May 23, 2025 at 6:30 PMSaint Clare's Dover Hospital - Training Center

The Emergency Pediatric Care (EPC) course focuses on critical pediatric physiology, illnesses, injuries and interventions to help EMS practitioners provide the best treatment for sick and injured children in the field.  The course stresses critical thinking skills to help practitioners make the best decisions for their young patients.

Topics covered include:

• The pathophysiology of the most common critical pediatric emergency issues, and critical thinking skills to help practitioners make the best decisions for their patients.
• Application of the Pediatric Assessment Triangle (PAT), a tool to help EMS practitioners rapidly and accurately assess pediatric patients.
• The importance of family-centered care.
• Understanding and communicating with children.
• Airway management, breathing and oxygenation.
• Cardiac emergencies.
• Recognizing child abuse and neglect.
• Hypoperfusion and shock.
• Newborn resuscitation.

EPC is appropriate for EMTs, paramedics, emergency medical responders, nurses, nurse practitioners, physician assistants, and physicians. EPC is accredited by CAPCE and recognized by NREMT.

• Saturday, November 15, 2025 at 8:00 AM (20 seats left)Sparta Ambulance Squad
  This class continues on:
  Sun 11/16/2025 at 8:00 AM
  

EMT Core Refresher A session 

• Wednesday, May 28, 2025 at 8:30 AM (7 seats left)Saint Clare's Dover Hospital - Training Center

EMT Core Refresher B Session

• Thursday, June 19, 2025 at 8:30 AM (11 seats left)Saint Clare's Dover Hospital - Training Center

EMT Core Refresher Session C

• Saturday, May 24, 2025 at 8:30 AM (9 seats left)Saint Clare's Dover Hospital - Training Center
• Wednesday, June 25, 2025 at 8:30 AM (8 seats left)Saint Clare's Dover Hospital - Training Center

Endocrine disorders can present with subtle signs but carry life-threatening consequences if not recognized and treated promptly. This course is designed to give EMTs the tools and understanding necessary to identify and manage common endocrine emergencies in the prehospital setting — with a focus on rapid assessment, appropriate interventions, and effective communication with advanced care providers.

Participants will explore the pathophysiology, signs, and EMS-specific considerations for conditions such as diabetic emergencies, thyroid storm, adrenal crisis, and electrolyte imbalances. Emphasis is placed on patient assessment, glucose management, and when to suspect less obvious endocrine-related causes of altered mental status or shock.

Key Topics Include:

• Hypoglycemia, hyperglycemia, and diabetic ketoacidosis (DKA)
• Altered mental status and the endocrine connection
• Thyroid and adrenal gland emergencies: what EMTs need to know
• The role of vital signs and physical clues in early recognition
• BLS interventions and appropriate use of glucometers
• Special populations: pediatric and geriatric endocrine concerns
• Effective handoff and documentation for endocrine-related calls

This course is ideal for EMTs who want to improve their clinical reasoning and readiness for calls that may not be immediately recognizable as endocrine-related but require quick, informed action.

• Thursday, May 22, 2025 at 8:00 PMSaint Clare's Dover Hospital - Training Center

GEMS provides EMS practitioners at all levels with the skills and knowledge to address the unique medical, social, environmental and communications challenges of older adults. Developed by NAEMT, in partnership with the American Geriatrics Society, GEMS empowers EMS practitioners to help improve medical outcomes and quality of life for geriatric patients.

GEMS features case-based lectures, live action video, hands-on skill stations, simulation and small group scenarios to fully engage students in the learning experience. GEMS covers the following topics:

• Changes with age
• Assessment of older adults
• Pharmacology and medication toxicity
• Psycho-social emergencies
• Elder abuse
• End-of-life care issues
• Cardiovascular and respiratory emergencies
• Trauma
• Neurological emergencies and altered mental status
• Mobile integrated healthcare
• Special considerations for older adults in disaster response
• Skin and wound care
• Medical devices frequently used by older adults

Two GEMS courses are offered - a core and advanced course.  They may be offered separately or sequentially.  Both courses are appropriate for EMTs, paramedics, emergency medical responders, nurses, physician assistants and physicians. GEMS is accredited by CAPCE and recognized by NREMT.

• Saturday, June 7, 2025 at 8:00 AM (17 seats left)Saint Clare's Dover Hospital - Training Center
• Saturday, October 18, 2025 at 8:00 AM (20 seats left)Sparta Ambulance Squad

Mental Health Resilience Officer Workshop for EMS: Science, Strategies, and Support Tools for the Front Line

Course Description:

This hands-on, EMS-focused workshop is designed to prepare Mental Health Resilience Officers to support the emotional wellbeing and psychological resilience of frontline EMS personnel. With the growing awareness of burnout, compassion fatigue, and cumulative stress in the prehospital environment, this course brings together cutting-edge science, proven techniques, and peer-driven strategies to create a stronger, healthier workforce.

Participants will explore diverse, evidence-based approaches to mental health resilience — including neuroscience, trauma-informed care, and behavioral science — alongside real-world tactics for building and sustaining peer support programs in high-stress EMS settings.

Key Topics Include:

• The biology of stress and trauma in the EMS profession
• Recognizing signs of burnout, PTSD, and moral injury in team members
• Peer support techniques and crisis communication
• Mindfulness, grounding, and tactical breathing tools
• Leadership’s role in psychological safety and culture change
• Stigma reduction and building a mental health-positive environment
• Lessons learned from current research and case studies in EMS resilience

This workshop is ideal for EMS providers, field training officers, peer support team members, supervisors, and anyone tasked with supporting mental health and wellness within an EMS agency. Attendees will walk away with practical skills, fresh insights, and a toolkit for fostering resilience in themselves and others.

• Sunday, May 18, 2025 at 8:00 AMSaint Clare's Dover Hospital - Training Center

NAEMT's Prehospital Trauma Life Support (PHTLS) is recognized around the world as the leading continuing education program for prehospital emergency trauma care. The mission of PHTLS is to promote excellence in trauma patient management by all providers involved in the delivery of prehospital care. PHTLS is developed by NAEMT in cooperation with the American College of Surgeons' Committee on Trauma. The Committee provides the medical direction and content oversight for the PHTLS program. 

PHTLS courses improve the quality of trauma care and decrease mortality. The program is based on a philosophy stressing the treatment of the multi-system trauma patient as a unique entity with specific needs. PHTLS promotes critical thinking as the foundation for providing quality care. It is based on the belief that, given a good fund of knowledge and key principles, EMS practitioners are capable of making reasoned decisions regarding patient care. The course utilizes the internationally recognized PHTLS textbook and covers the following topics:

• Physiology of life and death
• Scene assessment
• Patient assessment
• Hemorrhage control
• Airway
• Breathing, ventilation, and oxygenation
• Circulation and shock
• Special populations

The course emphasizes application of trauma education through case studies, skills practice, and patient simulations.

PHTLS is the global gold standard in prehospital trauma education and is taught in over 80 countries. PHTLS is appropriate for EMTs, paramedics, nurses, physician assistants, physicians, and other prehospital practitioners. PHTLS is accredited by CAPCE and recognized by NREMT.

• Saturday, May 24, 2025 at 8:00 AM (full)Saint Clare's Dover Hospital - Training Center
  This class continues on:
  Sun 5/25/2025 at 8:00 AM
  

This focused course is designed to prepare EMTs to recognize and respond to psychological emergencies with confidence, empathy, and professionalism. Mental health crises can be unpredictable and emotionally charged, requiring providers to balance safety, communication, and clinical care in dynamic situations.

Participants will explore the most common behavioral and psychological emergencies encountered in the field — including anxiety, depression, suicidal ideation, psychosis, and substance-induced behaviors — while learning de-escalation techniques, patient-centered communication, and scene safety strategies.

Key Topics Include:

• Recognizing signs and symptoms of common mental health conditions
• Techniques for verbal de-escalation and non-threatening communication
• Safety considerations and when to involve law enforcement
• Managing suicidal patients and patients experiencing psychosis
• Documentation tips for psychological emergencies
• Legal and ethical considerations, including consent and transport
• Reducing stigma and supporting compassionate, trauma-informed care

This course is essential for EMTs who want to strengthen their ability to handle complex behavioral calls while maintaining safety and delivering respectful, effective care in the prehospital setting.

• Wednesday, May 21, 2025 at 7:00 PMSaint Clare's Dover Hospital - Training Center

This introductory-level course is designed to provide EMS personnel with the knowledge and awareness needed to operate safely and effectively at technical rescue scenes. From vehicle extrications to confined space, water, and high-angle incidents, EMS providers play a critical support role in patient care, communication, and crew safety.

“Rescue Awareness for EMS” offers a foundational understanding of rescue operations, scene hazards, ICS integration, and how EMS fits into the broader rescue team. The course emphasizes situational awareness, teamwork, and safety practices that protect both patients and providers in complex rescue environments.

Key Topics Include:

• Overview of technical rescue disciplines (extrication, rope, trench, water, confined space)
• Scene size-up and hazard recognition for EMS
• ICS and interagency coordination at rescue scenes
• EMS responsibilities: medical support, rehab, standby, and triage
• PPE considerations and operating in warm zones
• Patient packaging and movement in challenging environments
• Real-world scenarios and lessons learned

Ideal for EMTs and paramedics who may respond to rescue scenes, this course helps bridge the gap between rescue operations and prehospital care — ensuring a safer, more efficient response for all involved.

• Tuesday, May 20, 2025 at 7:00 PMSaint Clare's Dover Hospital - Training Center

This course is designed to equip EMTs with the knowledge and skills to provide high-quality, compassionate care to special patient populations frequently encountered in the field. These include pediatric, geriatric, bariatric, obstetric, developmentally disabled, and culturally diverse patients — all of whom may present unique clinical, emotional, and communication challenges.

Through interactive scenarios, case studies, and practical guidance, participants will learn how to adapt assessments, interventions, and communication strategies to meet the specific needs of these patients while maintaining professionalism and empathy.

Key Topics Include:

• Assessment and care considerations for pediatric and geriatric patients
• Understanding and responding to patients with developmental or cognitive disabilities
• Managing bariatric patients: safety, movement, and dignity
• Cultural competence and effective communication across language or belief barriers
• Obstetric emergencies and care for pregnant patients
• Addressing implicit bias and improving patient-provider trust
• Legal and ethical considerations in treating vulnerable populations

Ideal for new and experienced EMTs alike, this course promotes safer, more informed, and more inclusive prehospital care for the diverse communities EMS serves.

• Wednesday, May 21, 2025 at 8:00 PMSaint Clare's Dover Hospital - Training Center

The 2^nd edition of NAEMT's Tactical Emergency Casualty Care (TECC) course teaches EMS practitioners and other prehospital providers how to respond to and care for patients in a civilian tactical environment.

The course presents the three phases of tactical care and integrates parallel EMS nomenclature:

• Hot Zone/Direct Threat Care that is rendered while under attack or in adverse conditions.
• Warm Zone/Indirect Threat Care that is rendered while the threat has been suppressed but may resurface at any point.
• Cold Zone/Evacuation Care that is rendered while the casualty is being evacuated from the incident site. 

The 16-hour classroom course includes all new patient simulations and covers the following topics:

• Hemorrhage control including immediate action drills for tourniquet application throughout the course;
• Complete coverage of the MARCH assessment;
• Surgical airway control and needle decompression;
• Strategies for treating wounded responders in threatening environments;
• Caring for pediatric patients;
• Techniques for dragging and carrying victims to safety; and
• A final, mass-casualty/active shooter event simulation.

NAEMT's TECC course is endorsed by the American College of Surgeons Committee on Trauma, is consistent with the current guidelines established by the Committee on TECC (Co-TECC), and meets all of the updated National Tactical Emergency Medical Support Competency Domains. This course is accredited by CAPCE for 16 hours of continuing education credit, and recognized by NREMT.

NAEMT is a recognized education partner of the Co-TECC. The Co-TECC establishes guidelines for the provision of prehospital care to injured patients during a tactical incident. The Co-TECC neither creates curriculum for the prehospital provider, nor does it endorse the curriculum of other organizations.

• Saturday, June 21, 2025 at 8:00 AM (18 seats left)Picatinny Arsenal - Homeland Defense Technology Center
  This class continues on:
  Sun 6/22/2025 at 8:00 AM